Payment Policy

Effective Date: May 7, 2025

At FlexxCity.xyz, we are committed to providing a safe and transparent payment experience. This Payment Policy outlines how we accept and process payments for purchases made on our website.

1. Accepted Payment Methods

We accept the following payment options:

  • Major credit and debit cards (Visa, MasterCard, American Express)

  • Digital wallets (e.g., PayPal, Apple Pay, Google Pay)

  • Other secure gateways as displayed at checkout

All payments are processed in USD.

2. Payment Security

We use industry-standard SSL encryption and secure payment gateways to ensure your information is safe. At no point do we store your full credit card details on our servers.

3. Payment Processing Time

Payments are processed instantly. Once payment is successful, you will receive:

  • An order confirmation email

  • Access to digital products (if applicable)

  • Shipping notification (for physical items, if any)

4. Failed or Declined Payments

If your payment is declined:

  • Please double-check your card details or balance.

  • Try an alternate payment method.

  • Contact your bank or payment provider.

We reserve the right to cancel any unpaid or failed orders after a certain period.

5. Fraud Detection

To protect our users, all transactions go through fraud screening. If any suspicious activity is detected, your order may be held for verification or canceled.

6. Billing Information

Please ensure all billing details provided are accurate. Mismatched or incorrect information may result in payment failure or order delay.

7. Need Help?

If you experience issues during checkout, feel free to contact our support team:

📧 Email: contact@flexxcity.xyz
📞 Phone: +1 (269) 547-3954

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